Skip to main content

Four Answers to Your Questions

16 March 2020

Four Answers to Your Questions

As BYU uses the next two days to prepare for remote classes, here are some frequently asked questions about the recently announced changes:

1. What are my remote classes going to look like?
Your professors will contact you about how your courses and exams will proceed. Try to be patient as they work out the details. Plan to keep your normal class time available until you hear otherwise. Many classes will happen via Zoom. Download your free zoom license now at to be prepared for Wednesday classes. Find a good spot with a solid internet connection. If you don’t have access to a computer or smartphone for receiving video, you can use the computers at the library or OIT has a limited number of computers available for checkout. Call 801-422-4000 to reserve and pick up a computer. More resources at

Etiquette tip: On a Zoom meeting, you should only un-mute your microphone to speak and then immediately return to mute.

2. What if my on-campus job can't maintain my work hours? I need my paycheck!
Campus is working together to make sure students who need to work will have a job. This may involve temporarily moving to a new department if your current department is scaling back. The first thing you need to do is talk to your supervisor. They'll help you make needed adjustments as outlined on the student employment website. Working hour limitations for student employees will continue to be enforced during this period.

3. What's still open on campus?
The Wilkinson Student Center and the BYU Library will remain open. You can purchase food at the Cougareat, Cannon Center, The Wall, Jamba Juice (WSC only), Legends Grille and all Creamery locations, but all other campus dining establishments will be closed. Check for the most current information on hours and closures.

University fitness and recreation facilities are also closed (no intramurals games or practices, no Y-Fitness classes, etc.).

Some academic buildings may be closed to the public but available to students who are granted key or card access.

4. How do I manage the stress and anxiety I'm feeling about this whole situation?
Like any transition, adjusting to these widespread changes can impact your mental health, but there are things you can do to help you cope effectively until things return to normal:

Recognize any stress reaction you may experience related to an infectious disease outbreak, including...

  • Worrying about your health status or the status of your loved ones
  • Changes in sleep or eating
  • Problems concentrating or focusing
  • Increased efforts to avoid, sometimes in unhealthy ways

You can cope more effectively with any stress you might experience by...

  • Avoiding excessive media exposure around COVID-19.
  • Sticking to a routine.
  • Taking care of yourself physically.
  • Connecting with others.
  • Maintaining perspective.
  • See more

If you notice you’re feeling high levels of anxiety that do not go away, or if you are feeling in a low mood on a consistent basis, consider reaching out to CAPS. They have a number of resources that can be helpful and would love to hear from you. You can find more information at